Privacy Policy for Vectormind AI
This Privacy Policy describes how Vectormind AI ("we," "us," or "our") collects, uses, and discloses information in connection with your access to and use of our online platform, which showcases our AI-powered analytics and innovative AI solutions.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal Data You Provide Directly: This includes contact information such as your name, email address, company name, and phone number when you inquire about our services, register for a demo, or interact with our sales team.
- Usage Data: Information about how you access and use our site, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits. This data is collected to understand user behaviour and improve our platform's functionality and user experience.
- Technical Data: Information from your devices, including device identifiers, geographic location data based on your IP address, and other technical data used to enhance security and service delivery.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To present our site and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfil our obligations and enforce our rights arising from any contracts entered into between you and us.
- To notify you about changes to our site or any products or services we offer or provide through it.
- To improve our marketing and promotional efforts.
- For internal research and development of our AI solutions and analytics tools.
- To comply with legal obligations and facilitate security.
3. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may disclose your information to:
- Service Providers: Third-party vendors and service providers that perform services on our behalf, such as web hosting, data analysis, payment processing, information technology, and related infrastructure provision, customer service, email delivery, and auditing services.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent or investigate possible wrongdoing in connection with our service, or (iv) protect the personal safety of users of our service or the public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.
4. Data Security
We implement appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Your Data Protection Rights under GDPR
If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights, including:
- The right to access, update or to delete the information we have on you.
- The right to rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
To exercise any of these rights, please contact us using the details below.
6. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.
7. Children's Privacy
Our service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Address: Custom House Walkway, London, London, City of, EC3R 8HL, GB